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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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J Dunn

March 26, 2025

5  out of  5
rating by J Dunn
"We have been with State Farm for over 35 years. We have encountered good employees, really good employees and employees who are excellent in customer service, clear and concise communication. Excellent associates who get to know their customers and anticipate their needs, concerns and expectations. I’m going to put Noah Singer who works with our agent Caitlyn Whitford in the excellent category. J Dunn"
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Tayler Haas

March 26, 2025

5  out of  5
rating by Tayler Haas
"Noah was super knowledgeable and helpful when it came to adding a car to my policy and changing some limits on the policy. He was super patient and really took the time to help me understand everything. Thanks Noah!"
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Paul Clark

March 24, 2025

5  out of  5
rating by Paul Clark
"Who knew getting insurance could be so fun! And we saved money. Thanks Noah S and Statefarm"
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Alison Singer

March 22, 2025

5  out of  5
rating by Alison Singer
"I worked with Noah to consolidate and combine various auto, homeowners and personal property policies. He was very thorough and efficient and made sure we had adequate coverage for our specific situation. Very pleased.😄"
We responded:
"Thank you, Alison, for sharing your experience! I'm happy to hear that Noah was able to assist you effectively in consolidating your policies and ensuring you have the right coverage. We're grateful for your trust and are here for any future needs or questions you might have. 😊"
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Malleny Valencia

March 21, 2025

5  out of  5
rating by Malleny Valencia
"I got the chance to work with Dania, and had such amazing customer service! She was very patient with me and very helpful making sure I got the best coverage for my baby and I!"
We responded:
"Thank you, Malleny, for sharing your experience! I'm delighted to hear that Dania provided you with such exceptional service. Her patience and dedication to helping you find the best coverage are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime."
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Aries

March 12, 2025

5  out of  5
rating by Aries
"Sheena was incredibly helpful in reviewing my policy and finding ways to lower my costs. She took the time to walk me through everything, answering all my questions with patience and expertise. She was attentive, knowledge and made the process seamless all through a simple phone call. Highly recommend her! She's amazing!"
We responded:
"Thank you, Aries, for your wonderful feedback! I'm delighted to hear that Sheena was able to assist you effectively by reviewing your policy and helping to reduce your costs. Her dedication to providing clear explanations and her attentive service truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Leslie Herzog

March 6, 2025

5  out of  5
rating by Leslie Herzog
"I have had consistently superior service from Noah at Caitlyn Garlock State Farm. I have used this office for all my insurance needs (auto, home, umbrella) since moving to Las Vegas a few years ago. Noah is not only highly knowledgeable of all products, but he also understands my needs/concerns and always provides me with very sage advice. I most highly recommend this State Farm office for all insurance needs."
We responded:
"Thank you, Leslie, for your wonderful feedback! I'm delighted to know that Noah has consistently provided you with exceptional service and valuable advice for your insurance needs. It's fantastic to have you as part of our State Farm family. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Kapinga Mulamba

March 6, 2025

5  out of  5
rating by Kapinga Mulamba
"Dania was great! Thank you!"
We responded:
"Thank you, Kapinga, for your feedback! I'm glad to hear that Dania provided you with great service. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help!"
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Elizabeth Aguilar

February 27, 2025

5  out of  5
rating by Elizabeth Aguilar
"I had the wonderful pleasure of working with Noah Singer, he helped me find a rate way lower than my current and got me renters coverage. In total over $50 saved every month! He was wonderful to converse with and didn't mind my kids asking questions too! So glad to switch!"
We responded:
"Thank you, Elizabeth! I'm glad that Noah helped you find a better rate and get renters coverage. It's great to hear that he made the process fun for you and your kids. If you have any more questions or need help, just let me know. Enjoy your new coverage!"
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Lynda Chippoletti

February 27, 2025

5  out of  5
rating by Lynda Chippoletti
"I was having problems with the automated system, Sheena from the State Farm office at 9455 West Russell Road walked me through the whole process. I was able to make a payment. I would certainly recommend State Farm that office and above everything else Sheena. Thank you again Sheena for being helpful and patient."
We responded:
"Thank you, Lynda, for your wonderful feedback! I'm so happy to hear that Sheena was able to assist you with the automated system and help you make your payment. Her dedication to being helpful and patient truly shines through. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Jessica Dominick

February 26, 2025

5  out of  5
rating by Jessica Dominick
"Noah has been a true blessing in helping me work out some major issues. He is super communicative and has def helped keep me calm while dealing with the issues. Thank you Noah for your understanding, patience, and follow-through! You the best!"
We responded:
"Thank you, Jessica, for sharing your experience! I'm so glad to hear that Noah has been such a great help in resolving your issues. His communication skills and ability to keep things calm are truly appreciated. If you need any further assistance, feel free to reach out to our office anytime. We're here to help!"
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Austrie Love

February 22, 2025

5  out of  5
rating by Austrie Love
"Sheena is always helpful whenever i have questions on my policy."
We responded:
"Thank you, Austrie, for sharing your experience! I'm glad to know that Sheena has been helpful with your policy questions. If you ever need further assistance or have more questions, feel free to reach out to our office. We're here to help!"
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Suzy Arevyan

February 21, 2025

5  out of  5
rating by Suzy Arevyan
"I’m very pleased with Vahe! He is incredibly knowledgeable and always willing to help. He takes the time to answer all my questions with patience and care, ensuring I fully understand my options. His great attitude, excellent communication, and dependability make him a standout professional. Highly recommend!"
We responded:
"Thank you so much, Suzy! I'm glad to hear that Vahe has been able to provide you with such knowledgeable and helpful service. His dedication to ensuring you understand your options truly makes a difference. We appreciate your recommendation and are here for any future questions or needs you may have!"
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Danielle Rossi Dell

February 21, 2025

5  out of  5
rating by Danielle Rossi Dell
"I reached out to this agency and was immediately greeted by Dania. I explained that I was wanting to transfer my insurance from my former office to theirs. She was quick to help and kept me informed throughout the process. My old insurance agent could never get my contact or billing information correct, which was getting really frustrating. Dania was able to fix this on the first call. Everything went really well and she even helped me apply for another life insurance policy. I wish more offices had agents like her."
We responded:
"Thank you, Danielle, for sharing your experience! I'm happy to hear that Dania was able to assist you promptly and resolve the issues with your contact and billing information. It's great to know she also helped you with your insurance policy. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Irania Martinez

February 8, 2025

5  out of  5
rating by Irania Martinez
"Dania has been my go-to insurance agent for over three years, and I couldn’t be happier with the service she provides! She is incredibly knowledgeable, kind, and always goes above and beyond to make sure I have the best coverage for my needs. Her professionalism is evident from a mile away, and she truly cares about her clients. Whether it’s auto or life insurance, I highly recommend Dania to anyone looking for expert guidance and top-notch service!"
We responded:
"Thank you, Irania, for sharing your experience! I'm delighted to know that Dania has been such a valuable resource for you over the past three years. Her dedication and expertise truly shine through in her work. If you ever need assistance or have questions about your coverage, don't hesitate to reach out. We're here to help!"
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babbie cedillos

February 7, 2025

5  out of  5
rating by babbie cedillos
"Had a great experience speaking with an agent her name was Dania Heredia. She was very kind and helpful in getting me the information I needed."
We responded:
"Thank you, Babbie, for sharing your experience! I'm glad to hear that Dania was able to assist you with the information you needed. We appreciate your feedback and are here to help with any future questions or needs."
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Yukira Martinez

February 7, 2025

5  out of  5
rating by Yukira Martinez
"I’ve had the pleasure to work with Dania Heredia at Caitlyn’s office for years now and I am beyond pleased with her skills and work ethic. Dania is extremely helpful and resourceful and always a fast react to answer any questions we may have. Definitely recommend her for all your insurance needs!!"
We responded:
"Thank you, Yukira, for sharing your experience! I'm happy to know that Dania has been such a valuable resource for you over the years. Her dedication and quick responses truly make a difference. We appreciate your recommendation and look forward to assisting you with any insurance needs in the future!"
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Erika Villa

February 5, 2025

5  out of  5
rating by Erika Villa
"Quetzalli is great, responded quickly to all my concerns in the most professional way."
We responded:
"Thank you, Erika! I'm glad to hear that Quetzalli was able to address your concerns promptly and professionally. Our team is always here to help, so feel free to reach out if you need anything else. We appreciate your feedback!"
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Sylvia Miller

February 3, 2025

5  out of  5
rating by Sylvia Miller
"I received excellent service with a smile and I give them five stars excellent attentive to my needs as a customer thank you Dania"
We responded:
"Thank you, Sylvia, for your wonderful feedback! I'm happy to hear that Dania provided you with excellent service. We appreciate your support and look forward to assisting you with any future insurance needs!"
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Douglas Wislinski

January 27, 2025

5  out of  5
rating by Douglas Wislinski
"I JUST WANT TO LET YOU KNOW NOAH HAS BEEN EVERYTHING I COULD EVER ASK FOR FROM AN INSURANCE AGENT . HE HAS GONE OVER AND ABOVE TO HELP ME WITH A COUPLE OF ISSUES I RAN INTO WITH MY PREVIOUS VEHICLE. AS LONG AS THIS YOUNG MAN IS AT STATE FARM , THIS IS WHERE MY BUSINESS WILL BE DONE THANK-YOU, NOAH FOR ALL YOU HAVE SHARED AND HELPED ME WITH RESPECTFULLY SUBMITTED, D.W."
We responded:
"Thank you, Douglas, for sharing your experience! I'm truly happy to hear about the exceptional service Noah provided. His dedication to assisting with your vehicle issues is commendable, and we're grateful to have him on our team. If you need anything else, please feel free to reach out. Your business is greatly appreciated!"
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Holly Kelsven

January 10, 2025

5  out of  5
rating by Holly Kelsven
"I've been working with Noah Singer regarding a car accident claim through State Farm. He's been incredibly responsive, honest, and caring. I highly recommend this group and Noah specifically."
We responded:
"Thank you, Holly, for your wonderful feedback! I'm delighted to hear that Noah has been responsive, honest, and caring while assisting you with your claim. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out to our office anytime. We're here to help!"
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vanice valmore

December 13, 2024

5  out of  5
rating by vanice valmore
"Noah is a very great customer service guy. I always get great service from him. Always returns my calls and he is very helpful."
We responded:
"Thank you, Vanice, for your wonderful feedback! I'm glad to know that you consistently receive great service from Noah. It's always my goal to be helpful and responsive. If you ever need further assistance, feel free to reach out anytime. Our team is looking forward to helping you again!"
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Jim Desio

November 21, 2024

5  out of  5
rating by Jim Desio
"I've had a great experience working with Caitlyn Whitford's office for my insurance needs. Noah has been very helpful, prompt and thorough. I highly recommend them. Great job!"
We responded:
"Jim, thank you for your kind words! I'm glad to hear that Noah has been helpful, prompt, and thorough in assisting with your insurance needs. We appreciate your recommendation and are happy to have you as a valued customer. If you need any further assistance, don't hesitate to reach out. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Myriam Zavala

November 11, 2024

5  out of  5
rating by Myriam Zavala
"Had an amazing experience with Sheena Faisca very knowledgeable, made my process quick and easy for my new home insurance policy everything went very smooth she responded right away to all my questions, Iam really happy with her definitely will call her again for any insurance needs… Thanks Sheena for all your Help! 👍👏 100% Good customer service"
We responded:
"Myriam, thank you for sharing your experience! I'm glad Sheena could make your process quick and easy for your new home insurance policy. It's wonderful to know she was responsive and knowledgeable. We appreciate your kind words and look forward to assisting you with any future insurance needs. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Shelia Rogers

November 1, 2024

5  out of  5
rating by Shelia Rogers
"The Team is awesome, very attentive, and understanding, to all of my needs. Curtesy is wonderful."
We responded:
"Shelia, thank you so much for your wonderful review! I'm glad to know that our team has been attentive and understanding of your needs. We strive to provide courteous service, and it's great to see that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"