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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Myriam Zavala

Myriam Zavala

November 11, 2024

5  out of  5
rating by Myriam Zavala
"Had an amazing experience with Sheena Faisca very knowledgeable, made my process quick and easy for my new home insurance policy everything went very smooth she responded right away to all my questions, Iam really happy with her definitely will call her again for any insurance needs… Thanks Sheena for all your Help! 👍👏 100% Good customer service"
We responded:
"Myriam, thank you for sharing your experience! I'm glad Sheena could make your process quick and easy for your new home insurance policy. It's wonderful to know she was responsive and knowledgeable. We appreciate your kind words and look forward to assisting you with any future insurance needs. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Shelia Rogers

November 1, 2024

5  out of  5
rating by Shelia Rogers
"The Team is awesome, very attentive, and understanding, to all of my needs. Curtesy is wonderful."
We responded:
"Shelia, thank you so much for your wonderful review! I'm glad to know that our team has been attentive and understanding of your needs. We strive to provide courteous service, and it's great to see that reflected in your experience. If you ever need further assistance, don't hesitate to reach out. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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William McKinney

October 27, 2024

5  out of  5
rating by William McKinney
"Definitely an asset to the community. Their customer service is top notch, especially Noah! Every time I’ve had a question or concern about my insurance, he was there to help. I highly recommend them for anyone looking for insurance!! 5 stars"
We responded:
"William, thank you for your kind words! We're glad to be considered an asset to the community. It's wonderful to know that Noah has been able to assist you with your insurance questions and concerns. We appreciate your recommendation and are always here to help with any future needs. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Michelle Marshall

October 23, 2024

5  out of  5
rating by Michelle Marshall
"Noah Singer, State Farm agent, Is simply the best! At the Caitlyn Whitford’s office whom I met is also amazing, When I come to the office In person greeted by a State Farm agent or by phone the customer service is always on point! Noah I appreciate your professionalism, patience and expertise helping me get the right car insurance coverage and rental insurance that fits me, I been with State Farm located at 9455 W Russell Rd. Suite 110, Las Vegas, NV. with Caitlyn Whitford for a while, The rates are much better for me. Thank ya’ll"
We responded:
"Michelle, thank you so much for your wonderful review! I'm happy to hear that Noah and the rest of our team have consistently provided you with excellent customer service, both in person and over the phone. It's great to know that Noah's professionalism, patience, and expertise have helped you find the right auto and renters insurance coverage. We're grateful to have you as a valued customer at our office. If you ever need further assistance, please don't hesitate to reach out. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Kris Rose

October 23, 2024

5  out of  5
rating by Kris Rose
"Noah was amazing! He went above and beyond what was expected. Not only did he save me $$ on my insurance without sacrificing coverage, he went through my homeowners coverage thoroughly and helped me find what was best for my needs. A big shout out to Caitlyn Whitford’s State Farm office for a great agent!"
We responded:
"Kris, thank you for your wonderful review! I'm glad Noah could assist you so effectively. It's great to know he helped you save money while ensuring you have the right coverage for your needs. Your shout-out to our office means a lot. If you ever need further assistance, don't hesitate to reach out. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Richard Singer

Richard Singer

October 11, 2024

5  out of  5
rating by Richard Singer
"I have my life insurance with Caitlyn Whitford's office and Noah helps me with anything insurance related that I need, I recommend anyone who needs insurance to contact Caitlyn Whitford's State Farm office."
We responded:
"Richard, thank you for your wonderful review! I'm glad to hear that Noah has been able to assist you with all your insurance needs. We appreciate your recommendation and are always here to help with any future questions or needs you may have. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Lisa heaton

October 8, 2024

5  out of  5
rating by Lisa heaton
"Noah Singer with Caitlyn’s office has always been beyond helpful! He is very quick to respond and essentially makes any situation painless to complete. He’s extremely knowledgeable and seems to always have the answers to any question or issues that arise. It certainly makes my life easier knowing that I can just reach out to Noah personally and he’s always more than willing/able to assist me on the spot. Thank you Noah and team, for being so amazing to work with!"
We responded:
"Lisa, thank you for your wonderful review! I'm glad to hear that Noah has been so helpful and responsive. It's great to know that his knowledge and quick assistance have made your experience with us smooth and stress-free. We appreciate your kind words and are always here to help with any future needs. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Miguel G

September 23, 2024

5  out of  5
rating by Miguel G
"Thank noah you were great and excellent customer service"
We responded:
"Miguel, thank you for your kind words! I'm glad Noah could provide you with excellent customer service. We appreciate your feedback and look forward to assisting you with any further needs. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Utah Mike

September 17, 2024

5  out of  5
rating by Utah Mike
"Hello and greetings from Kanab Utah. My wife and I needed to change our homeowners insurance company due to our old insurance company no longer doing homeowners insurance coverage in the state of Utah. I found Noah Singer at State Farm and we are very pleased with his ability to handle our transition to a new homeowners insurance policy. What I wasn't expecting was the opportunity to save a good deal of money by bundling our homeowners insurance with our auto insurance policies. Noah handled the entire policy change over without a glitch. If you think you would like to save some money on your homeowners and automobile insurance coverage, give Noah Singer a call. Respectfully, Michael Andersen."
We responded:
"Thank you, Michael, for sharing your experience! I'm glad Noah was able to assist you and your wife with the transition to a new homeowners insurance policy. It's wonderful to know that bundling your homeowners and auto insurance resulted in significant savings. Noah's dedication to ensuring a smooth process is truly appreciated. If you have any further questions or need assistance in the future, our office is always here to help. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Brianne Owens

August 8, 2024

5  out of  5
rating by Brianne Owens
"Caitlyn is absolutely amazing! If you want a knowledgeable, professional, & thorough insurance agent you've come to the right place. They answer your questions and respond right away."
We responded:
"Hey Brianne, thanks a bunch for the awesome review! I'm so glad you found our service knowledgeable, professional, and thorough. It's great to know we could answer your questions and respond quickly. If you ever need anything else, we're here for you! - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Tad

August 5, 2024

5  out of  5
rating by Tad
"Working with Noah is efficient. He is always available for questions, quotes, direction, and unknowns. I am very happy to be a client and work with Noah as he is part of Caitlyn Whitford's State Farm team. Highly suggest working with them, as they are extremely easy to work with."
We responded:
"Hey Tad! Thanks a bunch for your awesome review! I'm so glad to hear that Noah has been efficient and always available for your questions and needs. We're happy to have you as a part of our State Farm family and appreciate your recommendation! If you ever need anything else, don't hesitate to reach out! - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Mark Lister

Mark Lister

July 1, 2024

5  out of  5
rating by Mark Lister
"As a residential Property manager, I work with lots of insurance agencies and Caitlin's office is the best. They always answer the phone and are polite pleasant and Professional. They know the their business well. When a bought a new car, they sent the dealership the proof of insurance so I drive off in my brand new car."
We responded:
"Mark, I'm thrilled to hear about your positive experience with our office! We're pleased to have provided you with professional and efficient service for your insurance needs. It's great to know that we could assist you with your new car insurance seamlessly. Thank you for choosing our office! Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Chris Hicks

June 19, 2024

5  out of  5
rating by Chris Hicks
"Noah Singer is a uber, super agent. As professional as they come. Has helped me on my transition from Washington to Nevada."
We responded:
"Chris, I'm thrilled to hear that Noah provided you with superb service during your move from Washington to Nevada! We're pleased to have assisted you with your transition and appreciate your positive feedback. If you ever need further assistance, feel free to reach out. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
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Chris Patella

May 30, 2024

5  out of  5
rating by Chris Patella
"Noah was extremely helpful moving my policy from out of state. He went over options and helped me understand my new rates. Would happily recommend speaking to him if you are looking for a new insurance carrier."
We responded:
"Chris, we're happy to hear that Noah provided you with extremely helpful service in transferring your policy and explaining your new rates! We're pleased to have met your expectations and appreciate your recommendation. If you need anything in the future, feel free to reach out. Thank you for choosing our office! - Caitlyn Whitford, State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Andre Taylor

Andre Taylor

May 7, 2024

5  out of  5
rating by Andre Taylor
"I recommend to friends and family"
We responded:
"Andre, your recommendation to friends and family fills our team with gratitude! We are pleased to hear that you are satisfied with our service. Thank you for trusting us with your insurance needs. If you ever need assistance in the future, we're here for you! - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of Charles Lorsomran

Charles Lorsomran

May 3, 2024

5  out of  5
rating by Charles Lorsomran
"Everyone is nice, professional and very helpful."
We responded:
"Thank you so much for your feedback, Charles! We're happy you found our team to be friendly, professional, and supportive. We appreciate your acknowledgment of our efforts! - Caitlyn Whitford - State Farm Insurance Agent | Las Vegas, NV"
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Melody Isabela

March 22, 2024

5  out of  5
rating by Melody Isabela
"Recently, I had an inquiry regarding a withdrawal from my children's life insurance policy led to a less-than-ideal encounter with other agents. Despite the urgency of my situation—a medical emergency necessitating immediate financial assistance—the response I received lacked empathy and understanding. Thankfully, Sheena intervened. Without knowing the specifics of my circumstances, she efficiently processed my request with a sense of urgency, acknowledging the time-sensitive nature of the matter. Her swift action, in contrast to the prolonged timelines suggested by other agents, alleviated much of the stress I was experiencing. This experience reaffirmed my belief in the importance of empathy in customer service. Sheena's compassionate approach not only made my day but also highlighted the true excellence that lies in how one communicates with customers. I felt compelled to convey my gratitude and commend Sheena for her exceptional kindness and dedication. Please extend my heartfelt thanks to her, as her actions have left a lasting impression on me."
We responded:
"Melody, It is truly heartwarming to hear about the exceptional service you received from Sheena. We are delighted that she was able to assist you promptly and with compassion during such a critical time. Your kind words about the importance of empathy in customer service are greatly appreciated. Thank you for taking the time to share your experience, and we will definitely extend your gratitude to Sheena and the entire team. - Caitlyn Whitford - State Farm Insurance Agent, Las Vegas, NV"
Profile photo of maishel faisca-horton

maishel faisca-horton

March 9, 2024

5  out of  5
rating by maishel faisca-horton
"Sheena was great with helping me understand certain things about my insurance she was definitely a big help thanks!"
We responded:
"Thank you for your kind words, Maishel! We are thrilled to hear that Sheena was able to assist you with understanding your insurance needs. Our team at Caitlyn Whitford - State Farm Insurance Agent in Las Vegas, NV, is dedicated to providing exceptional service and guidance to all our clients. Please don't hesitate to reach out if you have any more questions or need further assistance."
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hayk401

February 17, 2024

5  out of  5
rating by hayk401
"Vahe was efficient, knowledgeable, and pleasant to work with when submitting my auto and life policies. I called a few times and all of the reps were helpful and professional. I’d recommend them to anyone."
We responded:
"Thank you for your positive feedback and for acknowledging the exceptional assistance provided by Vahe. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Hugo Gomez

February 15, 2024

5  out of  5
rating by Hugo Gomez
"Vahe made the process easy for me and I was able to switch from my old insurance."
We responded:
"We love seeing reviews like this, Hugo! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Tandra Smith

Tandra Smith

February 2, 2024

5  out of  5
rating by Tandra Smith
"This branch off Russell Rd is my new "go-to" agency. Noah helped me with a homeowner insurance quote. My previous insurance did not even cover half of my home's current estimated value. Best rate I have seen so far! Very knowledgeable and friendly staff. Will def recommend this specific branch to my family and co-workers. Very pleased!"
We responded:
"Tandra, we are grateful for your kind words and thrilled to hear about your positive experience with Noah. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Noah exceeded your expectations."
Profile photo of Sarah Sayed (kangsaroo)

Sarah Sayed (kangsaroo)

November 17, 2023

5  out of  5
rating by Sarah Sayed (kangsaroo)
"Great office & great location! William is extremely helpful! Would definitely recommend!"
We responded:
"Sarah, thank you for the shoutout for William! Our office loves being your good neighbor."
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Jessica Peiper

September 29, 2023

5  out of  5
rating by Jessica Peiper
"NV rates are INSANE but working with Sheena I know I’m getting the best possible rate and coverage. Knowing I can trust who I am working with is super important to me. Working with this office is always a pleasure, it’s nice to know Sheena is from Hawai’i. It feels like home whenever I talk to her and her Aloha spirit shines through every interaction. Customer service is lacking in society these days but not here! Highly recommend!"
We responded:
"Thank you, Jessica, for the amazing review! Our team works hard to provide a great insurance experience in Las Vegas and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Erik Edler

September 21, 2023

5  out of  5
rating by Erik Edler
"I was able to work with Noah from this branch and he is a wonderful representative for State Farm. I purchased my first home this last month and decided to use State Farm as they have been great with my car insurance. I was working, going to school, and meeting all of the demands from the loan officer and all of the other steps that come along with purchasing a home. Noah reached out to me and informed me on the steps I needed to take for home insurance. He took his time to explain the process, what to expect in the following months, and answered all my questions. His responses were timely and with detailed information through phone calls, text, and email. He is a great team member for Caitlyn to have. Thank you Noah!"
We responded:
"Erik, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Leonardo Bianchi

August 31, 2023

5  out of  5
rating by Leonardo Bianchi
"This agency goes beyond expectations. My agent Noah responds to any question in minutes, regardless of time or day. He goes beyond every time and has worked to get me the best rate posible as well. Always follows up, and always available. It is a piece of mind for me knowing I have this team taking care of my insurance needs. Thank you Noah and and your team !"
We responded:
"Reviews like this overjoy us, Leonardo! Noah is a wonderful member of our team, and we’re glad he was able to assist you with your insurance needs. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"